General Terms and Conditions (GTC) for the sale of goods

§ 1 Scope

These General Terms and Conditions of Sale (hereinafter referred to as "Terms and Conditions") apply to all contracts concluded via our online shop between us, [Company Name, Owner/Authorized Representative, Address, Telephone Number, Email Address] (hereinafter referred to as "Seller" or "we") and you as our customer (hereinafter referred to as "Customer" or "you"). The version of the Terms and Conditions valid at the time of conclusion of the contract shall apply.

We do not accept any differing terms and conditions of the customer. This also applies if we do not expressly object to their inclusion.

These terms and conditions apply to both consumers as defined in § 13 of the German Civil Code (BGB) and businesses as defined in § 14 of the German Civil Code (BGB). A customer is a consumer if the purpose of the ordered goods and services cannot be predominantly attributed to their commercial or self-employed professional activity. Conversely, a business is any natural or legal person or legally capable partnership that, when concluding the contract, is acting in the course of their commercial or self-employed professional activity.

§ 2 Conclusion of Contract

The presentation and advertising of items in our online shop does not constitute a binding offer to conclude a purchase agreement.

You can select products, especially books and merchandise, from our range and add them to a virtual shopping cart by clicking the "Add to cart" button. By clicking the "Place order" button, you submit a binding offer to purchase the goods in your shopping cart. Before submitting your order, you can view and change your information at any time. However, the order can only be submitted if you accept these terms and conditions by clicking the "Accept terms and conditions" button, thereby incorporating them into your order.

We will then send you an automatic confirmation of receipt by email, which lists your order again and which you can print using the "Print" function. This automatic confirmation of receipt merely documents that we have received your order and does not constitute acceptance of your offer. The contract is only concluded upon our declaration of acceptance, which will be sent in a separate email (order confirmation). In this email, or in a separate email, but at the latest upon delivery of the goods, we will send you the contract text (consisting of the order, the terms and conditions, and the order confirmation) on a durable medium (email or paper printout) (contract confirmation). The contract text will be stored in compliance with data protection regulations.

We can only process orders for deliveries abroad if they meet a minimum order value. You can find the minimum order value in the pricing information provided in our online shop. The contract is concluded in German.

§ 3 Delivery conditions

We are entitled to make partial deliveries, provided this is reasonable for you.

Delivery times stated by us are calculated from the date of our order confirmation, provided that the purchase price has been paid in advance (except in the case of payment by invoice). Unless a different delivery time is specified for the respective item in our online shop, the standard delivery time is 8-10 days.

If no copies of your selected product are available at the time of your order, we will inform you of this immediately in the order confirmation. If the product is permanently unavailable, we will refrain from accepting your order. In this case, no contract will be formed.

If the product you specified in your order is only temporarily unavailable, we will also inform you of this immediately in the order confirmation.

The following delivery restrictions apply: We only deliver to customers whose habitual residence (billing address) is in one of the following countries and who can provide a delivery address in the same country: Germany, Austria, USA. Upon handover of the goods to the shipping provider, the risk of accidental loss or accidental damage to the goods passes to the customer, as shipping is insured. We are not liable for packages lost or returned during transport.

§ 4 Prices and shipping costs

All prices in our online shop are final prices and include VAT. Shipping costs are additional.

Shipping costs are included in our price information in our online shop. The price, including any applicable VAT and shipping costs, is also displayed in the order form before you submit your order.

If we fulfill your order through partial deliveries, you will only incur shipping costs for the first partial delivery. If the partial deliveries are made at your request, we will charge shipping costs for each partial delivery.

If you effectively cancel your contract, you can, under the statutory conditions, demand a refund of any shipping costs already paid (outbound shipping costs). Goods are shipped via postal service. If you are a consumer, we bear the shipping risk. In the event of cancellation, you are responsible for the direct costs of returning the goods.

§ 5 Payment Terms

Payments must be made in advance. You can pay in our online shop via Klarna, bank transfer, or credit card. Payments via Mollie, Shopify Payments, and PayPal are also possible.

You can change the payment method saved in your user account at any time. Payment of the purchase price is due immediately upon conclusion of the contract. If the due date for payment is specified according to the calendar, you will be in default upon missing the deadline. In this case, you are obligated to pay us default interest at a rate of 5 percentage points above the base interest rate per annum if you placed the order as a consumer, and at a rate of 9 percentage points above the base interest rate per annum if you placed the order as a business. The obligation to pay default interest does not preclude us from claiming further damages for default.

§ 6 Retention of Title

The delivered goods remain our property until the purchase price has been paid in full.

§ 7 Warranty

We are liable for material defects or defects of title in delivered goods in accordance with applicable statutory provisions, in particular Sections 434 et seq. of the German Civil Code (BGB). The limitation period for statutory warranty claims is two years and begins upon delivery of the goods.

Any seller's warranties we may provide for specific items, or manufacturer's warranties provided by the manufacturers of specific items, are in addition to claims for defects of quality or title as defined in paragraph (1). Details of the scope of such warranties are set out in the warranty terms and conditions, which may be included with the items.

§ 8 Liability

The customer's claims for damages are excluded. This exclusion does not apply to claims for damages arising from injury to life, body, or health, or from the breach of essential contractual obligations (cardinal obligations), nor to liability for other damages resulting from an intentional or grossly negligent breach of duty by the seller, its legal representatives, or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the purpose of the contract.

In the event of a breach of essential contractual obligations, the seller is only liable for the typical, foreseeable damage if this was caused by simple negligence, unless it concerns claims for damages by the customer arising from injury to life, body or health.

The limitations in paragraphs (1) and (2) also apply in favor of the seller's legal representatives and agents if claims are made directly against them.

The limitations of liability arising from paragraphs (1) and (2) do not apply if the seller has fraudulently concealed the defect or has provided a guarantee for the quality of the goods. The same applies if the seller and the customer have reached an agreement regarding the quality of the goods. The provisions of the Product Liability Act remain unaffected.

Section 9 Data Protection

Detailed information about data protection at our company, in particular the scope of the processing of your data and your legal rights, can be found in our privacy policy at: XX

§ 10 Copyrights

We hold the copyright to all images, videos, and texts published in our online shop. Use of these images, videos, and texts is not permitted without our express consent.

Section 11 Statutory Right of Withdrawal for Consumers

Cancellation policy

Right of withdrawal:
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise your right of withdrawal, you must inform us (company name, owner/authorized representative, address, telephone number, email address) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.

You can also electronically fill out and submit the model withdrawal form or another clear statement on our website www.XX.de. If you make use of this option, we will immediately send you confirmation of receipt of such a withdrawal (e.g. by email).

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

• Contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
• Contracts for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded.
• Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.
• Contracts for the supply of goods if, after delivery, these goods have become inseparably mixed with other goods due to their nature.
• Contracts for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.
• Contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
• Contracts for the delivery of newspapers, magazines or illustrated magazines, with the exception of subscription contracts.
• Contracts for the supply of goods whose price depends on fluctuations in the financial market which are beyond the control of the entrepreneur and which may occur within the withdrawal period.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To: Company name, owner/authorized representative, address, email address:
- I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notifications on paper)
- Date

(*) Delete as appropriate.

Section 12 Dispute Resolution for Consumers

We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

§ 13 Applicable Law and Jurisdiction

The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you placed the order as a consumer and your habitual residence was in another country at the time of your order, the application of mandatory legal provisions of that country remains unaffected by the choice of law made in the first sentence.

If you are a merchant and your registered office is in Germany at the time of ordering, the exclusive place of jurisdiction is the seller's registered office. Otherwise, the applicable statutory provisions govern local and international jurisdiction.

Even if individual clauses are legally invalid, the contract remains binding in its remaining parts. Where applicable, statutory provisions will replace the invalid clauses. However, if this would constitute an unreasonable hardship for one of the contracting parties, the contract will be invalid in its entirety.